State Farm® Insurance Agent Tim Graham

"I recently had the pleasure of working with Sydney Haslett at Tim Graham, State Farm Agent. I can't say enough about how amazing she was in assisting me with my insurance policy. Sydney is not only a true professional but also incredibly knowledgeable in her field. She handled everything with a great sense of urgency, ensuring that all my concerns were addressed promptly and thoroughly. Her expertise made the entire process seamless and stress-free. I truly appreciate her support and dedication. Thank you, Sydney, for going above and beyond! ---Jean Paul Baquiran"

"Love this place. Olivia is great. Thanks again!"

"30 plus years. Asked for Tim to call regarding coverage and NEVER returned my call."

"Very responsive staff each and every time I have called. The requested information has been readily available. Highly recommend this insurance agency."

"Jasleen is responsive and efficient with requests. It is a pleasure to work with her."

"Jasleen happily accepted my credit card and processed my annual premium at record speed over the telephone. Done in 2 minutes. Very efficient."

"Joselyn very nice"

"I have nothing but great things to say. Any issues or questions have been addressed quickly. I have always been able to get in touch with someone when I have needed too."

"Lack of communication and charged me more than what I need to pay for insurance smh."

"I worked with Jasleen and she was great and attentive. Made it easy to understand my coverages and also made me laugh- recommend Tim’s office!"

"I’ve been a customer since 2014 and so far the customer service over the phone or in office has been excellent! Gal I spoke to was very helpful today, got everything I needed done quick. Thanks again!"

"Great customer service. Very quick to respond and provide information."

"Communication awesome"

"Grace was great help today."

"Shout out to Grace!! Thank you"

"Olivia was friendly, won my business then as efficient as the software would let her. Boo software, Olivia awesome."

"Excellent customer service. Thanks"

"We have had a great customer service from the young ladies working at this office. Mackenzie and Grace are ALWAYS willing to assist my husband and I with our policy."

"Grace was very helpful when it came to updating my policy information"

"Pleasant and Professional. A delight to interact with"

"Grace was wonderful and quick at helping set up my autopay."

"On December 30th, 2023 my family and myself had a catastrophic failure happen to our truck while towing a trailer leaving us stranded on the roadside in -18°. When we called for roadside assistance, something within our coverage, we were told that due to the tow being more than 10 miles they would not provide the service. When I explained that we had a special needs dog and an elderly person with us they offered to call law enforcement for us, if we thought that would help. Eventually 3 days later we recieved a call stating that we are actually covered for the tow and if we still needed one. By this time I had managed with the help of friends get the truck off the roadway eliminating the safety hazard to other motorist. I accepted the offer to tow my vehicle from where it was to my storage unit near my home. The towing company contracted by State Farm, or their service comapany Agero, whichever, did tow my vehicle to my storage unit. The tow campany also ripped the key out of the ignition lock cylinder leaving it stuck on, and left the doors unlocked. This resulted in the ignition lock cylinder being damaged to the point that the ignition could be turned with a screwdriver or any flat bladed tool. Additionally, both batteries in the truck were ruined from being drained of charge in negative temps for several days. Now, 3 months still into trying to get the damages repaired I have yet to recieve a call from Tim, although I was told he would be contacting me, and he was personnaly looking into this matter. I was told there would be a investigation into this incident as it was mismanaged so poorly, again I was told State Farm would reach out to me, and yet again no contact was made. The only person from this office to even communicate with me was Jasleen, although her ability to do much is limited. Ultimately I was told State Farm has no legal liability in the matter and it is on me to try and recoup tha damages from their emergency service provider. I even asked several times just to speak with Tim to smooth things over and no such thing ever occured. If you choose to insure with State Farm I would highly recommend any other agent than Tim, and I would strongly recommend a different insurance agency."

"They are great towards their customers, always answer phone call right away, and always know all the answers to questions and super heplful"

"Great staff, super helpful."

"I can’t speak highly enough about my most recent experience with State Farm. I’ve always received great customer service, today was exceptional! Thank you Jasleen for providing exemplary customer service! You answered all my questions in an easy to understand, clear, concise and friendly manner. I appreciate you!"