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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jean Paul Baquiran

Jean Paul Baquiran

August 29, 2024

5  out of  5
rating by Jean Paul Baquiran
"I recently had the pleasure of working with Sydney Haslett at Tim Graham, State Farm Agent. I can't say enough about how amazing she was in assisting me with my insurance policy. Sydney is not only a true professional but also incredibly knowledgeable in her field. She handled everything with a great sense of urgency, ensuring that all my concerns were addressed promptly and thoroughly. Her expertise made the entire process seamless and stress-free. I truly appreciate her support and dedication. Thank you, Sydney, for going above and beyond! ---Jean Paul Baquiran"
We responded:
"We are always here to make the insurance process as painless as possible. Thank you for choosing us Jean Paul. We appreciate the feedback and review. Have a great weekend!"
Profile photo of Jake Wise

Jake Wise

August 28, 2024

5  out of  5
rating by Jake Wise
"Love this place. Olivia is great. Thanks again!"
We responded:
"Thank you Jake. We appreciate you choosing us. Have a great rest of your week!"
Profile photo of Mike Hanna

Mike Hanna

August 12, 2024

1  out of  5
rating by Mike Hanna
"30 plus years. Asked for Tim to call regarding coverage and NEVER returned my call."
We responded:
"Thank you for the review Mike. We were able to discuss your concerns the other day. If you have any other questions, please let me know. "
Profile photo of Mark Stearns

Mark Stearns

August 9, 2024

5  out of  5
rating by Mark Stearns
"Very responsive staff each and every time I have called. The requested information has been readily available. Highly recommend this insurance agency."
We responded:
"We appreciate the recommendation and great review. Thank you Mark. We are always here to help any way we can. Have a great weekend!"
Profile photo of Michael Smith

Michael Smith

July 12, 2024

5  out of  5
rating by Michael Smith
"Jasleen is responsive and efficient with requests. It is a pleasure to work with her."
We responded:
"Thank you for the 5 star review Michael. We are always here whenever you need us! Have a great weekend. "
Profile photo of Dennis Casanovas

Dennis Casanovas

July 9, 2024

5  out of  5
rating by Dennis Casanovas
"Jasleen happily accepted my credit card and processed my annual premium at record speed over the telephone. Done in 2 minutes. Very efficient."
We responded:
"We are always here to provide the best insurance experience. I am glad we were able to help you get your insurance paid in record time. We are here to help any way we can. Thank you for the review and feedback Dennis. "
Profile photo of Nancy Rivas

Nancy Rivas

July 9, 2024

5  out of  5
rating by Nancy Rivas
"Joselyn very nice"
We responded:
"Thank you Nancy. I am glad you had a great experience with the Tim Graham State Farm team. Have a great weekend!"
Profile photo of Jennifer Wagner

Jennifer Wagner

July 3, 2024

5  out of  5
rating by Jennifer Wagner
"I have nothing but great things to say. Any issues or questions have been addressed quickly. I have always been able to get in touch with someone when I have needed too."
We responded:
"Thank you Jennifer. We appreciate you providing us with this review. We try our best to address everything as quickly as possible. We are always here for you when you need us. Have a great weekend!"
Profile photo of Jazminne Falaniko

Jazminne Falaniko

June 29, 2024

1  out of  5
rating by Jazminne Falaniko
"Lack of communication and charged me more than what I need to pay for insurance smh."
We responded:
"Thank you for the feedback Jazminne. We will be reaching out shortly to solve the issue and get everything worked out. We are always here to make sure all billing issues are handled quickly and correctly. "
Profile photo of Ajavon David

Ajavon David

June 28, 2024

5  out of  5
rating by Ajavon David
"I worked with Jasleen and she was great and attentive. Made it easy to understand my coverages and also made me laugh- recommend Tim’s office!"
We responded:
"Thank you so much Ajavon. We appreciate you choosing us. We are always here to make sure our customers understand their insurance coverage. Thank you for the review and feedback. Have a great weekend!"
Profile photo of regina san

regina san

June 26, 2024

5  out of  5
rating by regina san
"I’ve been a customer since 2014 and so far the customer service over the phone or in office has been excellent! Gal I spoke to was very helpful today, got everything I needed done quick. Thanks again!"
We responded:
"Thank you Regina! We appreciate you being a loyal customer. We are always here to help any way we can. Have a great weekend!"
Profile photo of Justin Scanio

Justin Scanio

June 24, 2024

5  out of  5
rating by Justin Scanio
"Great customer service. Very quick to respond and provide information."
We responded:
"Thank you Justin! We appreciate the 5 star review. We are always here whenever you need us!"
Profile photo of Upuialotolau Tuaiaiga

Upuialotolau Tuaiaiga

May 20, 2024

5  out of  5
rating by Upuialotolau Tuaiaiga
"Communication awesome"
We responded:
"Thank you. We appreciate the review. We love hearing how we are doing and love seeing the 5-star experiences. We are always here for you if you ever need us. Have a great week. "
Profile photo of Omar Mercado

Omar Mercado

May 15, 2024

5  out of  5
rating by Omar Mercado
"Grace was great help today."
We responded:
"Thank you Omar. We appreciate you taking the time to leave us a review. Have a great week!"
Profile photo of Mary Goolie

Mary Goolie

April 18, 2024

5  out of  5
rating by Mary Goolie
"Shout out to Grace!! Thank you"
We responded:
"Thank you!! We appreicate the 5 star review. Thanks for choosing us Mary. Have a fantastic weekend!"
Profile photo of Virgil Hughes

Virgil Hughes

April 12, 2024

5  out of  5
rating by Virgil Hughes
"Olivia was friendly, won my business then as efficient as the software would let her. Boo software, Olivia awesome."
We responded:
"Thank you for the review Virgil. I am glad we were able to help you out. I am sorry to hear about your experience with our software, but please know it is ever changing and always trying to improve. Have a great rest of your week. "
Profile photo of William S

William S

April 12, 2024

5  out of  5
rating by William S
"Excellent customer service. Thanks"
We responded:
"Thank you William. We are always here to service the best insurance experience. Have a great weekend!"
Profile photo of Sharione McCrea

Sharione McCrea

April 11, 2024

5  out of  5
rating by Sharione McCrea
"We have had a great customer service from the young ladies working at this office. Mackenzie and Grace are ALWAYS willing to assist my husband and I with our policy."
We responded:
"Thank you so much Sharione. We appreciate the great review and kind words. We are here to assist with everything insurance. Have an amazing week!"
Profile photo of Gerald Aradanas

Gerald Aradanas

April 1, 2024

5  out of  5
rating by Gerald Aradanas
"Grace was very helpful when it came to updating my policy information"
We responded:
"Thank you Gerald! We appreciate you taking the time to provide us with this feedback. We are always here to be as helpful as possible. Have a fantastic week!"
Profile photo of Tanim Mage

Tanim Mage

March 22, 2024

5  out of  5
rating by Tanim Mage
"Pleasant and Professional. A delight to interact with"
We responded:
"Thank you for that feedback! We are always here to be as helpful as possible. Thank you for the review Tanim. Have a fantastic weekend. "
Profile photo of Twyla Olson

Twyla Olson

March 20, 2024

5  out of  5
rating by Twyla Olson
"Grace was wonderful and quick at helping set up my autopay."
We responded:
"Thank you Twyla! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
Profile photo of Michael Hendricks

Michael Hendricks

March 19, 2024

1  out of  5
rating by Michael Hendricks
"On December 30th, 2023 my family and myself had a catastrophic failure happen to our truck while towing a trailer leaving us stranded on the roadside in -18°. When we called for roadside assistance, something within our coverage, we were told that due to the tow being more than 10 miles they would not provide the service. When I explained that we had a special needs dog and an elderly person with us they offered to call law enforcement for us, if we thought that would help. Eventually 3 days later we recieved a call stating that we are actually covered for the tow and if we still needed one. By this time I had managed with the help of friends get the truck off the roadway eliminating the safety hazard to other motorist. I accepted the offer to tow my vehicle from where it was to my storage unit near my home. The towing company contracted by State Farm, or their service comapany Agero, whichever, did tow my vehicle to my storage unit. The tow campany also ripped the key out of the ignition lock cylinder leaving it stuck on, and left the doors unlocked. This resulted in the ignition lock cylinder being damaged to the point that the ignition could be turned with a screwdriver or any flat bladed tool. Additionally, both batteries in the truck were ruined from being drained of charge in negative temps for several days. Now, 3 months still into trying to get the damages repaired I have yet to recieve a call from Tim, although I was told he would be contacting me, and he was personnaly looking into this matter. I was told there would be a investigation into this incident as it was mismanaged so poorly, again I was told State Farm would reach out to me, and yet again no contact was made. The only person from this office to even communicate with me was Jasleen, although her ability to do much is limited. Ultimately I was told State Farm has no legal liability in the matter and it is on me to try and recoup tha damages from their emergency service provider. I even asked several times just to speak with Tim to smooth things over and no such thing ever occured. If you choose to insure with State Farm I would highly recommend any other agent than Tim, and I would strongly recommend a different insurance agency."
We responded:
"Hello Michael. Thank you for this feedback. We are sorry that you had to experience a claim and have had to go through all of this. Our office has done, and is continuing to do, everything we can. Unfortunately, we cannot control the tow company/ Agero. I am sorry about what happened in the beginning, but it is our understanding that Agero is now involved and getting the situation handled from their side. Agero is separate from our agency and our systems are not connected in a way that we can help with that. I understand that this is very frustrating, but please know that our office is here to help any way that we can. "
Profile photo of Kevin Diaz

Kevin Diaz

March 19, 2024

5  out of  5
rating by Kevin Diaz
"They are great towards their customers, always answer phone call right away, and always know all the answers to questions and super heplful"
We responded:
"Thank you for the great review, Kevin. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! "
Profile photo of Ivana Ivankovic

Ivana Ivankovic

March 14, 2024

5  out of  5
rating by Ivana Ivankovic
"Great staff, super helpful."
We responded:
"Thank you Ivana for your review. We appreciate you taking the time to let us know how we are doing. Thank you for choosing us. Have a great weekend! "
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kerri ann blount

March 7, 2024

5  out of  5
rating by kerri ann blount
"I can’t speak highly enough about my most recent experience with State Farm. I’ve always received great customer service, today was exceptional! Thank you Jasleen for providing exemplary customer service! You answered all my questions in an easy to understand, clear, concise and friendly manner. I appreciate you!"
We responded:
"Thank you for the amazing review Kerri. We appreciate the kind words. We always strive to provide the best customer service experience. We are here for all the insurance questions. Have a great weekend!"