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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david hart

December 10, 2025

5  out of  5
rating by david hart
"Long time customer of Tim. Car, quad, bike, home, cabin coverage. Always responsive and helpful. Happy to recommend Tim for personalized insurance coverage."
We responded:
"Thank you for being a long-time customer and for sharing your positive experience! We're thrilled to hear you're satisfied with the personalized service. Your recommendation means a lot to us!"
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Eric Blomskog

December 9, 2025

5  out of  5
rating by Eric Blomskog
"Great service good pepole are there when you need them. and are helpful to make sure you have the courage you need"
We responded:
"Thank you for recognizing the great service and our dedicated team. We're glad we could provide the help and support you need!"
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William Hawk

December 6, 2025

5  out of  5
rating by William Hawk
"Alondra was extremely helpful in explaining my coverage in relation to allowing my nephew to use my car during his DMV drivers test! I will allow my nephew to use my car after he gets 10 more hours of training! Thank you so much State Farm!"
We responded:
"We're thrilled to hear Alondra was able to assist you so effectively! Ensuring you understand your coverage completely is crucial to us. Thanks for sharing your positive experience!"
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Ed

December 4, 2025

5  out of  5
rating by Ed
"Prices are great, staff is great."
We responded:
"Thank you for the kind words! We're thrilled to hear you enjoyed our pricing and service. Your satisfaction is our priority!"
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William A Johnson 2

December 4, 2025

5  out of  5
rating by William A Johnson 2
"The team has always been very helpful when i needing help with my policy fast with finding the information and very accurate."
We responded:
"Thank you for the great review! We're thrilled to hear our team was able to assist you efficiently and accurately. Your satisfaction is our top priority!"
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Catherine Haslett

November 24, 2025

5  out of  5
rating by Catherine Haslett
"This agency is exactly how insurance used to be. A personal touch and expertise to make sure we are protected and not paying for more than we need. Tim and McKenzie are a dynamic duo."
We responded:
"Thank you for your kind review! We're delighted to hear you appreciated the personal attention and expertise from our team. It's wonderful to know you feel well-protected and valued."
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Joshua Haslett

November 24, 2025

5  out of  5
rating by Joshua Haslett
"Awesome customer service, knowledgeable employees and an agent that truly cares!!"
We responded:
"Thank you for the great feedback! We're thrilled to hear that our service and team met your needs with care and expertise."
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Harry Raymore

November 18, 2025

5  out of  5
rating by Harry Raymore
"I have expererenced outstanding service through this office with every individual that I have delt with.,"
We responded:
"Thank you for sharing your excellent experience! We're thrilled to know our team consistently provides outstanding service. Your feedback is greatly appreciated."
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penelope whitlock

November 5, 2025

5  out of  5
rating by penelope whitlock
"Terri is absolutely amazing! She’s so sweet, patient, and easy to talk to. She took the time to make sure I understood everything and really went above and beyond to help me out. Super friendly, super communicative, and we even shared a few laughs along the way. You can tell she truly cares about her customers — State Farm is lucky to have her! <3 :)"
We responded:
"Thank you for your glowing feedback! We're delighted to hear about your positive experience with Terri. Her dedication to customer care truly reflects our commitment to service excellence. We appreciate your kind words!"
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Larry Boyd

October 30, 2025

5  out of  5
rating by Larry Boyd
"Most excellent communicator, highly recommend"
We responded:
"Thank you for the great review! We're thrilled to hear our communication met your expectations. Your recommendation means a lot to us."
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K. VIRGIN

October 25, 2025

5  out of  5
rating by K. VIRGIN
"I had an issue with SF not responding to requests to make policy changes to the address my vehicle was/is actually garaged at - which significantly reduced my insurance rates. I deleted my previous google review of my agent because the owner - Tim Graham actually called and texted me and made sure the company made the actual change on my policy - so although I think SF rates for factors not related to driving should be changed, and AK needs insurance reform like Washington state has done- my SF agent did a really great job making sure the company made the changes on my policy, which took several weeks."
We responded:
"We are sorry to see this review. Our office does not determine the factors that go into insurance rates or the rates themselves. This is all determined by State Farm. I have reached out and left a voicemail and a text message to hopefully resolve any issues. I am sorry that certain factors affect insurance rates, but that is out of my control and the same factors are the same used by every insurance company, not just State Farm. "
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Haley Gilman

October 17, 2025

5  out of  5
rating by Haley Gilman
"Olivia is helpful, friendly and responsive."
We responded:
"Thank you for your positive feedback! We're thrilled to hear Olivia was able to assist you so effectively. Your satisfaction is our top priority."
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Vanessa

October 17, 2025

5  out of  5
rating by Vanessa
"Have been with this agency for over 10 years and have always been treated very nicely, they always take the time to help me with paperwork or whatever. Thanks for all your help"
We responded:
"We're thrilled to hear about your positive experience over the past decade! Our commitment to excellent service shines through in your kind words. Thank you for your loyalty and trust."
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Sherry Duranko

October 15, 2025

5  out of  5
rating by Sherry Duranko
"State Farm is the only insurance company that I have been with. I did a claim for two bikes that was stolen. They walked me through the whole thing step by step. State Farm made sure that I understood what was going on before we went on. I was told that I would receive the money in 2-3 days. The funds were in the bank the next day. I not only have rental insurance but I also have car and health insurance through them. I tell people to go to State Farm if they need insurance."
We responded:
"Thank you for your wonderful review! We are thrilled to hear about your positive experience with your claim and appreciate you trusting us for your insurance needs."
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Derick Webb

October 15, 2025

5  out of  5
rating by Derick Webb
"Great service!"
We responded:
"Thank you Derrick! We love helping and really appreciate you taking the time to give us a review."
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b. bower

October 13, 2025

5  out of  5
rating by b. bower
"Over the past 3 years I have found Mr. Graham's office staff EXCEPTIONALLY able and willing to help in all my insurance needs. His office and staff are a bright example of the kind of service State Farm customers cherish. I highly recommend his office, staff and services to any and all whom may have insurance needs."
We responded:
"We're thrilled to hear about your positive experience over the past 3 years! Thanks for highlighting our exceptional team and service. We appreciate your recommendation!"
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Auto Sneaks

October 10, 2025

5  out of  5
rating by Auto Sneaks
"I’ve had an excellent experience with Tim Graham State Farm. The team is knowledgeable, professional, and consistently provides outstanding customer service. They take the time to explain coverage options clearly and always respond promptly to any questions or concerns. It’s reassuring to know I’m in such capable hands I highly recommend them to anyone seeking reliable and professional insurance support"
We responded:
"I'm delighted to hear about your excellent experience! Knowing you feel secure and well-supported is what we strive for. Thank you for recommending our services."
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paloma cardona

October 10, 2025

5  out of  5
rating by paloma cardona
"I’ve had such a great experience with Tim Graham State Farm! The whole team is always friendly, helpful, and quick to respond whenever I have questions or need help. They make everything super easy and stress-free. I really appreciate how they go above and beyond to make sure I’m taken care of — highly recommend them to anyone looking for great service and reliable coverage"
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience and appreciate your recommendation. It's our goal to provide excellent service and reliable coverage."
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Richard Olson

October 10, 2025

5  out of  5
rating by Richard Olson
"The office staff are always so friendly and take good care of their customers"
We responded:
"Thank you for the 5-star review! It's great to hear that our team's friendliness and dedication to customer care make a positive impact. We appreciate your feedback!"
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Kyley Sanford

October 9, 2025

5  out of  5
rating by Kyley Sanford
"Tim Graham’s State Farm Insurance establishment has made my life so much easier. I used to get way too much paper in the mail from Statefarm but now they text me when my payments are overdue/late and I quickly hop on the Statefarm app and pay my bills from the convenience of my mobile while enjoying my morning coffee. The agents over the years have all been so nice & kind to me and make me feel like a friend more so than a client. They used to have fresh baked cookies 🍪 which I’m sure everyone enjoyed. If you read this review and you become one of Tim’s insured, be sure to ask “Where are the 5-Star fresh baked cookies?”"
We responded:
"Thank you for your glowing review! We're delighted to hear our communication updates and friendly agents have enhanced your experience. We strive for this level of service and quality daily."
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william sargent

October 4, 2025

5  out of  5
rating by william sargent
"I have been with them for years always great customer service. Every time I needed help they helped me so I am very satisfied with State farm. I highly recommend them."
We responded:
"Thank you for sharing your positive experience and for your loyalty over the years. We're thrilled to hear about your satisfaction with our customer service and support. We appreciate your recommendation!"
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Manuel Robles

October 2, 2025

5  out of  5
rating by Manuel Robles
"Great experience , good communication, and very reasonable wonderful service and they what I needed done quick. Thank you for your help much appreciated"
We responded:
"We're thrilled to hear about your positive experience! Your satisfaction is our top priority, and we're glad we met your needs efficiently. Thank you for sharing your feedback!"
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Gerene Tuttle

September 30, 2025

5  out of  5
rating by Gerene Tuttle
"I have been a State Farm customer for both home and auto insurance for 30 years. They have been wonderful through a couple of claims and I Hartley recommend them."
We responded:
"Thank you for your loyalty and recommendation! We're glad to have provided you with satisfactory service over the years."
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J L

September 17, 2025

5  out of  5
rating by J L
"The employees are always professional and helpful. They go out of their way to meet your needs. I have always been pleased with the service I have received!"
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience and are proud to maintain high standards of service. Your satisfaction is our top priority."
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Leticia Schlotman

September 16, 2025

5  out of  5
rating by Leticia Schlotman
"Professional, courteous & helpful. Thank you."
We responded:
"We appreciate your positive feedback on our professionalism and helpfulness. Thank you for choosing us for your insurance needs."